Join Jackie Kabler as she explains the Traffic Light Feedback system and how it can benefit your business.
Traffic Light Feedback sends out a positive message about your company – showing how proactive you are and that you care about meeting your customers’ needs.
You get back immediate information about your customers’ current requirements – so you can prioritise and respond promptly, seizing opportunities to win additional business and acting to address any concerns, helping to cement the customer relationship.
What’s more, Traffic Light Feedback retains the details of all customer feedback over time, so you have the complete history of all your customers’ feedback at your fingertips.
Post time: 04-10-2017